AI agents for restaurants and bars

In the middle of service nobody can get to the phone, and an unanswered call can mean an empty table. An AI phone agent answers your restaurant’s calls and messages at any hour, takes bookings and answers questions about the menu, opening hours or allergies.

Answers the phone and WhatsApp, even when you’re closed
Takes the booking and records it in your booking system
Confirms by WhatsApp and sends a reminder on the day

Message us on WhatsApp

Restaurant phone

AI voice agent

Call at 23:40, while you’re closed

Hi, is there a table for two on the terrace tomorrow?

Hi! Tomorrow on the terrace I have 14:00 or 15:30. Which do you prefer?

14:00. Do you have vegan dishes?

Yes: the house salad, the vegetable rice and two desserts. Your table is booked, and I’ll confirm it by WhatsApp.

Booking confirmed

Tomorrow at 14:00, terrace for 2

Saved in your booking system and confirmed by WhatsApp

Example with made-up data.

What missing the phone costs you

Calls in the middle of service: At your busiest times, your team is with the customers. The phone rings, nobody can answer it, and that booking ends up somewhere else.
Enquiries after hours: Many customers call or message when you’re closed: to book, ask about the menu or check if there’s room for a group.
Tables left empty: Unconfirmed bookings and no-shows leave free tables that another customer would have taken.

What an AI agent does for your restaurant

Answers every call: A voice agent answers the phone naturally, at your busiest times and when you’re closed, in each customer’s language.
Takes and changes bookings: It checks availability, notes the number of guests and special requests, and changes or cancels the booking if the customer asks.
Answers the usual questions: Opening hours, menu, allergies, vegan options, terrace or groups: it answers with the information you approve.
Confirms and reminds: It sends the confirmation by WhatsApp and a reminder on the day, so fewer tables are left empty.
Helps with reviews: After the visit, it asks the customer for feedback and invites them to leave a Google review.
Your social media, up to date: It answers Instagram and Facebook messages and helps you schedule your posts.

Videos of your restaurant, presented by Alma

From a few photos of your venue and your dishes, Alma Rivera, our model created with AI, presents your restaurant in a vertical video for Instagram, TikTok and WhatsApp. No filming, and no need to stop the kitchen.

More information (in Spanish)Meet Alma

“Brasa de Mar rice restaurant”, by Alma Rivera, our model created with AI. In Spanish, with made-up businesses.

How we work with you

Before we propose anything, we get to know your business. That’s why everything starts with a conversation.

A free first meeting
By video call. We get to know your situation in depth: how you work today, what takes up your time and what slips through.
We find where AI fits
With that picture, we pin down the specific problems and where AI can work efficiently for you: unanswered calls, questions that keep repeating, manual tasks or data nobody analyzes.
We test it with a pilot
If it makes sense, we start with a small pilot on one concrete case. We agree beforehand on what we’ll measure, and then review the results together.
We deliver the project
With what the pilot taught us, we build and deliver the complete solution, adapted to your business and ready for your team to use.

No commitment: after the first meeting, you decide whether we carry on.

Frequently asked questions

How is an AI agent different from a chatbot?

A classic chatbot follows a fixed script of buttons. An AI agent understands what customers say or write in their own words, checks availability and makes the booking, as someone on your team would.

Does it sound like a person?

It speaks with a natural voice and understands everyday phrases. At the start, it says it’s an AI assistant. If the customer would rather talk to someone on the team, it transfers the call or takes a message so you can call back.

Does it work with my booking system?

We look at that in the first meeting. It can connect to many booking systems; if yours doesn’t allow it, it records bookings in a shared calendar or a spreadsheet.

Can I keep my phone number?

Yes. Calls go to the agent when you decide: always, when nobody answers within a few seconds, or when you’re closed. Your phone provider sets it up.

Does it work in Spain and Latin America?

Yes. We work with businesses in Spain and across Latin America, and we can meet by video call. The agent adapts to each country’s vocabulary and speaks each customer’s language.

What about data protection?

The agent says it’s an AI assistant, asks only for the data the booking needs and stores it where you decide. We review it with you against the rules in your country.

How much does it cost?

It depends on what you need: phone, WhatsApp, number of venues and connections to your tools. We look at it in the first meeting, which is free, and if it makes sense we start with a pilot.