AI agents for dental clinics

When the team is with a patient, nobody can answer the phone, and every missed call can mean one appointment fewer. An AI agent works as a virtual receptionist: it answers your clinic’s calls and WhatsApp messages at any hour, books and changes appointments and reminds patients the day before.

Answers calls and WhatsApp, after hours too
Books, changes and cancels appointments in the clinic’s calendar
Sends reminders and asks for confirmation the day before

Message us on WhatsApp

Your dental clinic

Hi, I’ve had toothache since yesterday. Is there an appointment this week?

Sorry about the toothache. If the pain is very strong or your face is swollen, I’ll put you through to the team now. If not, there’s Thursday at 10:00 or Friday at 17:30.

I can wait. Thursday at 10:00.

Appointment booked for Thursday at 10:00. I’ll message you on Wednesday to remind you.

Appointment confirmed

Thursday at 10:00, first visit

Saved in the clinic’s calendar, with a WhatsApp reminder

Example with made-up data.

What you lose when nobody answers the phone

Calls in the middle of an appointment: While the team is with a patient, the phone rings unanswered. Many new patients don’t call again.
Patients who don’t turn up: Without a reminder, some appointments are forgotten, and free slots go to waste.
Messages after hours: Many patients write at night or at weekends to book or ask a question, and get no answer until the next day.

What an AI agent does for your clinic

24/7 virtual receptionist: It answers calls, WhatsApp and your website chat at any hour, in each patient’s language.
Manages the calendar: It books, changes and cancels appointments in the clinic’s calendar, following each professional’s hours.
Reminders and confirmations: It reminds patients the day before, asks for confirmation and, if someone cancels, offers that slot to another patient.
Handles the usual questions: Opening hours, how to get there, payment methods, financing or insurance: it answers with the information you approve.
Never gives medical advice: Emergencies and clinical questions go straight to your team.
Patient follow-up: It reminds patients about pending check-ups and asks for their feedback after the visit.

Videos of your clinic, presented by Alma

From a few photos of your clinic, Alma Rivera, our model created with AI, presents your premises and your team in vertical videos for Instagram, TikTok and WhatsApp. No filming, and no need to pause appointments.

More information (in Spanish)Meet Alma

“Are you real? Alma answers”, by Alma Rivera, our model created with AI. In Spanish.

How we work with you

Before we propose anything, we get to know your business. That’s why everything starts with a conversation.

A free first meeting
By video call. We get to know your situation in depth: how you work today, what takes up your time and what slips through.
We find where AI fits
With that picture, we pin down the specific problems and where AI can work efficiently for you: unanswered calls, questions that keep repeating, manual tasks or data nobody analyzes.
We test it with a pilot
If it makes sense, we start with a small pilot on one concrete case. We agree beforehand on what we’ll measure, and then review the results together.
We deliver the project
With what the pilot taught us, we build and deliver the complete solution, adapted to your business and ready for your team to use.

No commitment: after the first meeting, you decide whether we carry on.

Frequently asked questions

How is an AI agent different from a chatbot?

A classic chatbot follows a fixed script of buttons. An AI agent understands what patients write or say in their own words, checks the calendar and books the appointment, as your receptionist would.

Can it give medical advice?

No. The agent never gives clinical advice or diagnoses. If a patient mentions strong pain, an emergency or a medical question, it passes the conversation to your team straight away.

Does it connect to my clinic management software?

We look at that in the first meeting. It can connect to many management systems; if yours doesn’t allow it, it works with a shared calendar and alerts your team about every appointment.

Can I keep the clinic’s phone number?

Yes. Calls go to the agent when you decide: always, when nobody answers within a few seconds, or after hours. Your phone provider sets it up.

What about patients’ data?

Health data has special protection. The agent doesn’t ask for clinical information, only what the appointment needs, and stores it where you decide. We review it with you against the rules in your country.

Does it work in Spain and Latin America?

Yes. We work with dental clinics in Spain and across Latin America, and we can meet by video call. The agent adapts to each country’s vocabulary and speaks each patient’s language.

How much does it cost?

It depends on what you need: the channels, the number of professionals and the connections to your tools. We look at it in the first meeting, which is free, and if it makes sense we start with a pilot.